Privacy policy.

01Who we are

KU Key Unlocks ("KU", "we", "us") provides B2B business development services, including lead generation, outreach, appointment setting and deal closing support, to businesses in the United States, Canada, the United Kingdom, Europe and elsewhere.

This policy explains how we collect, use, share and protect personal information when you visit www.kukeyunlocks.com, contact us, become a client, or receive business outreach from us. For any question about this policy or your information, contact us at info@kukeyunlocks.com.

02Information we collect

Information you give us: your name, business email, company, website, industry, the service you are interested in, your message, your preferred call time and anything else you choose to share through our forms, our pipeline audit or proposal builder, by email, by phone or in meetings.

Client information: contact and billing details, and the business information you share with us to deliver our services, such as your ideal-client profile, offer and messaging.

Business contact information about prospects: when we prospect for ourselves or for our clients, we collect professional information about people in their business roles — such as name, job title, employer, business email, business phone number and professional profile links. We obtain this from public and professional sources, including company websites, business directories, Google Maps listings and professional networks such as LinkedIn, and from data providers who state that they collect information lawfully.

Technical information: when you visit our website, our servers and the tools we use may record your IP address, browser and device type, pages visited and the date and time of your visit. Our pipeline audit, proposal builder and time picker work in your browser; their results are only sent to us if you choose to submit them with a form.

03How we use information

To reply to your enquiry, prepare proposals and arrange discovery calls.

To deliver, manage and improve our services, and to report to our clients.

To contact business decision-makers about services that may be relevant to their role and company, for ourselves or on behalf of our clients.

To run, secure and improve our website, and to prevent spam and abuse.

To meet legal, tax and accounting obligations, and to establish or defend legal claims.

We do not sell personal information, and we do not use it for automated decisions that have legal or similarly significant effects on you.

04Our legal bases (UK and EU visitors)

Where the UK GDPR or EU GDPR applies, we rely on: performance of a contract (to provide services you request); our legitimate interests (to run our business, respond to enquiries and contact business professionals about relevant services, balanced against your rights); legal obligation (record keeping); and consent where the law requires it (for example, for non-essential cookies or certain electronic marketing). You can withdraw consent at any time.

05Business outreach and your choices

We contact people only in their professional capacity, about services relevant to their business role. Every outreach email identifies who we are and gives a simple way to opt out, and we honour opt-out requests promptly.

We aim to follow the rules that apply to commercial messages in each market, including the US CAN-SPAM Act, Canada's Anti-Spam Legislation (CASL), the UK Privacy and Electronic Communications Regulations (PECR) and the EU ePrivacy rules, as well as data protection laws.

If you do not want to hear from us or from campaigns we run, email info@kukeyunlocks.com with the subject "Opt out" or reply to any message. We keep a suppression list so that you are not contacted again.

When we run outreach on behalf of a client, the client is usually responsible for deciding why and how the information is used, and we act on their instructions. We will pass your request to them, or you may contact them directly.

06How we share information

Service providers who help us run our business, such as website hosting, email, CRM, outreach and scheduling tools, under contracts that require them to protect the information.

Our clients, when we deliver services to them — for example, sharing details and notes of a meeting a prospect has agreed to.

Professional advisers, authorities or courts when required by law or to protect our rights.

A buyer or successor if our business is reorganised or sold, under the same protections.

07International transfers

We and our service providers operate in several countries, so your information may be processed outside the country where you live. Where the law requires it, we use appropriate safeguards, such as standard contractual clauses or adequacy decisions, to protect information transferred internationally.

08How long we keep information

We keep information only as long as needed for the purposes in this policy: enquiries for up to 24 months after our last contact; client records for the length of our relationship plus the period required by tax and accounting law; prospect data for the length of the relevant campaign and a reasonable follow-up period; and suppression (opt-out) records for as long as needed to respect your choice.

09Your rights

Depending on where you live, you may have the right to access the personal information we hold about you, correct it, delete it, restrict or object to its use (including for direct marketing), receive a copy in a portable format, and withdraw consent.

California residents may request to know, delete and correct personal information, and to opt out of the sale or sharing of personal information. We do not sell or share personal information for cross-context behavioural advertising. We will not discriminate against you for exercising your rights.

Canadian residents may access and correct their information and withdraw consent, subject to legal limits.

To make a request, email info@kukeyunlocks.com. We may need to verify your identity, and we will respond within the time required by applicable law. You also have the right to complain to a data protection authority, such as the UK Information Commissioner's Office, your local EU supervisory authority or the Office of the Privacy Commissioner of Canada.

10Cookies and similar technologies

Our website uses cookies and similar technologies that are needed for it to work and stay secure, for example to protect our forms from spam. If we introduce analytics or marketing cookies, we will update this policy and, where the law requires it, ask for your consent first. You can also control cookies through your browser settings.

11Security

We use reasonable technical and organisational measures to protect personal information, including encrypted connections (HTTPS), access controls and reputable service providers. No method of transmission or storage is completely secure, so we cannot guarantee absolute security.

12Children

Our services and website are intended for businesses and are not directed at children. We do not knowingly collect personal information from anyone under 16.

13Changes to this policy

We may update this policy from time to time. The date at the top shows when it was last changed. If changes are significant, we will take reasonable steps to let you know.

14Contact us

KU Key Unlocks · Email: info@kukeyunlocks.com · Phone: +1 (519) 930-1233. Please contact us first with any concern — we will do our best to resolve it.